WhatsApp Business API & Automation in Gurgaon
WhatsApp is India's most-used messaging app — your customers are already on it. WhatsApp Business API takes your business communication to the next level: automated responses, broadcast campaigns, intelligent chatbots and seamless CRM integration, all from the platform your customers prefer.
WhatsApp Business API Setup
The WhatsApp Business API (WABA) is Meta's enterprise messaging solution that enables automation, broadcasts and CRM integration — capabilities not available in the standard WhatsApp Business app. We handle the complete Meta verification and approval process (typically 2–5 business days).
Automated Chatbot Conversations
A WhatsApp chatbot can handle the majority of incoming enquiries automatically — answering FAQs, collecting contact details, qualifying leads, sending product catalogues and booking appointments — 24/7 without human intervention. Complex queries are escalated to your team with full conversation history.
Broadcast Campaigns
Send promotional messages, new offers, festival greetings and important updates to thousands of opted-in customers simultaneously. WhatsApp broadcasts achieve open rates of 95%+ — dramatically higher than email. Message templates are pre-approved by Meta to ensure deliverability.
Lead Follow-Up Automation
When a lead fills a form on your website or clicks your ad, an automated WhatsApp message is triggered within seconds — introducing your business, sharing your catalogue and inviting them to reply. Drip sequences follow up over days and weeks until they convert or opt out.